Returns & Refunds Policy

Refund Policy
Favorra
E-Mail: favorra.com@favorra.com

At Favorra, we are dedicated to providing high-quality products designed to enhance your experience. We stand by the effectiveness of our products and recommend using them for a minimum of 14 days before considering a return. However, if you are not satisfied with your purchase after 14 days and within our 60-day money-back guarantee, please contact us at favorra.com@favorra.com.

Cancellation Policy

We understand that sometimes you may need to modify or cancel an order. Any changes or cancellations must be requested within 24 hours of placing the order. After this period, your order may already be processed and shipped, and we may not be able to accommodate your request. If your cancellation request is approved within 24 hours, your refund will be processed within 7 business days.

60-Day Money-Back Guarantee

We are confident in our products and encourage you to use them for at least 14 days to fully experience their benefits. If you are still unsatisfied and wish to return your items, you may do so within 60 days of purchase. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, please contact our support team via our Contact Us page or email us directly at favorra.com@favorra.com. To expedite your return, kindly provide your Order Number or the Name and Email Address used at checkout.

Damaged Items

We take great care in packaging our products to prevent damage during shipping. Items are considered damaged if they have defects or arrive physically broken. However, minor shipping-related packaging damage (such as dented boxes) with an intact product is not considered damage.

If you receive a damaged item, please notify us within 72 hours of delivery. To report a damaged item, send an email to favorra.com@favorra.com with a clear photo of the damage. If eligible, we will provide a replacement at no additional cost. Please note that we do not offer refunds, replacements, or returns for items damaged due to normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive to ensure timely delivery, Favorra is not responsible for shipping delays beyond our control, including those caused by couriers, customs, or other unforeseen factors. If you encounter any delivery issues, please contact the courier service directly for assistance. Favorra is not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer's responsibility to enter the correct shipping address during checkout. If you realize an error, please notify us within 24 hours. If the incorrect address is not corrected within this timeframe, Favorra is not responsible for resending or refunding the order.

Policy Updates

We reserve the right to modify this Return & Refund Policy at any time. Customers are responsible for reviewing the most recent version before purchasing. By making a purchase and continuing to use Favorra products, you agree to the terms outlined in this policy.

For any questions or concerns, please reach out to us at favorra.com@favorra.com.